I recently tested my Toastmasters contest speech at a club, eager to see how it landed. After delivering it, the feedback started coming in – some points I expected, others I hadn’t considered. At first, I caught myself instinctively wanting to defend my choices. “But that’s intentional,” I thought. “That’s my style.” Then I stopped. […]
It’s frustrating that when I hear executives dismissing communication as just “soft skills.” Soft? Really? Why don’t we examine the evidence? 👉🏽 David Grossman reported in “The Cost of Poor Communications” that a survey of 400 companies with 100,000 employees each cited an average loss per company of $62.4 million per year because of inadequate […]
Twenty years or so ago, I walked into a Toastmasters meeting for the first time. I did not know then that the organisation would become one of the most consistent threads in my professional life, through the years I showed up regularly, through the periods I drifted away, through the competitions, the club presidencies, across […]
Most leadership communication problems do not come from saying the wrong thing. They come from leaving out what people need to be able to act on your message. Clarity is costing your team lost productivity time. That’s why I’ve come up with a formula to use before you send that all important email to your […]
